India
(IND-Pune) Business Quality Manager
Jobs descriptions
- Pune
- Cummins India
In a non-Plant environment, the Business Quality Manager leads the development and maintenance of continuous improvement actions, tools, and capabilities in support of defect-free processes that meet or exceed customer expectations and achieve business results.
This role is pivotal in developing employees to deliver quality functional excellence, fostering a culture of continuous improvement, and ensuring alignment with business objectives.
**Key Responsibilities:**
+ Collaborate with business management and line leaders to develop quality goals and objectives aligned with business strategies.
+ Lead the continuous improvement project selection and priority-setting process within assigned areas.
+ Plan, establish, manage, and track continuous improvement progress, assessing its impact on business results.
+ Lead and mentor teams focused on continuous quality improvement, ensuring successful project completion and implementation.
+ Assess team members' developmental needs and provide growth opportunities in alignment with business requirements.
+ Conduct quality assessments and audits focused on processes critical to customer satisfaction and business success.
+ Organize post-implementation reviews to identify strengths and opportunities for further improvement.
**RESPONSIBILITIES**
**Skills and Experience:**
+ Significant level of relevant work experience, including managerial experience.
+ Broad business knowledge with the ability to apply financial and business acumen.
+ Experience managing large teams and building team capability within the Quality function.
+ Demonstrated ability to challenge the status quo and drive continuous improvement initiatives.
**Competencies:**
+ **Customer Focus:** Building strong customer relationships and delivering customer-centric solutions.
+ **Drives Results:** Consistently achieving results, even under tough circumstances.
+ **Drives Vision and Purpose:** Painting a compelling picture of the vision and strategy that motivates others to action.
+ **Ensures Accountability:** Holding self and others accountable to meet commitments.
+ **Global Perspective:** Taking a broad view when approaching issues, using a global lens.
+ **Manages Ambiguity:** Operating effectively, even when things are not certain or the way forward is unclear.
+ **Optimizes Work Processes:** Identifying the most effective and efficient processes to get things done, with a focus on continuous improvement.
+ **Persuades:** Using compelling arguments to gain the support and commitment of others.
+ **Problem Solving:** Utilizing systematic analysis processes and industry-standard methodologies to identify root causes, protect the customer, and implement robust, data-based solutions.
+ **Quality Leadership (Cummins Operating System):** Demonstrating knowledge of and practicing the principles of COS, translating them into Total Quality Management (TQM) principles to assess performance and drive continuous improvement.
+ **Quality Systems Management:** Utilizing quality tools and processes to ensure the quality management system is implemented, maintained, and consistently delivers products/services that meet requirements.
+ **Supplier Quality Management:** Leading all aspects of supplier quality management, developing collaborative supplier partnerships, contributing to audits, and resolving issues to improve supplier quality performance.
+ **Values Differences:** Recognizing and leveraging the value that diverse perspectives and cultures bring to the organization.
**Experience:**
+ Significant relevant work experience, including managerial roles.
+ Broad business knowledge and experience in quality management, continuous improvement, and team leadership.
**QUALIFICATIONS**
**Qualifications:**
+ College, university, or equivalent degree required.
+ Green Belt certification required.
**Job** Quality
**Organization** Cummins Inc.
**Role Category** Remote
**Job Type** Exempt - Experienced
**ReqID** 2409943
**Relocation Package** No
